The Smart Flower Vendor

 Last week , the Friday  was one of those days – I had an external meeting that ended slightly early and I reached home much ahead of my regular irregular time— The timing was like the Madura Coats advertisements of the late 80’s for their Business Clothing – the  9 to 5 Man  Advertisement ( how many of you remember this advertisement ? )

Having reached early , we decided to go for a stroll on the beach – just a stroll , walk on the sand and get back – As we entered the beach , the flower vendor ( lady ) was instantly selling Jasmine flowers to my wife. My wife ignored the call and walked past the vendor. After the stroll , as we made our way back to the parking lot , we had to pass the Flower vendor again. She was at it again. 

Calling out my wife..” It would look great on you “( flowers )—that was the sales pitch. Again , my wife hesitated – the flower vendor then made the offer – I will give the Hair Pin for you to lock the flowers on your hair—that  clinched it . My wife got her flowers and the sale was made – I thought it was very enterprising of this vendor to keep “ hair pins’ handy and use it at the right time to clinch the deal.

Simple incident but lot to ponder and learn –

Understanding the customer – this is so important-

Having right accessories

Knowing what is missing with the customer

Approach and engagement – so keen to make that sale

In the end , as I paid the money , there was smiles on all three of us ( we acknowledge the lady for her selling skills , she was happy as well )—A nice interaction that left happiness . ( Chinna Chinna Aaasai )

Is this not what we all yearn for ?