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Showing posts from April, 2016

Consumer Experience

Over the last week end , I was flying back from Cochin and I had checked in and was waiting for the boarding call to Chennai .  I use this airline all the time ever since I flew with them for the first  in early 2007. They are normally “  ON  Or Well ahead of time” and   I also like them for the way they manage the process, everyone looks busy and are always “ raring to go’ kind of people  and there is no slackness in their routines. Neat and Efficient would sum their style of operations. Launched in 2007, this is one of the most successful private airlines from India .Most times , they would have either taxied on the runway or be airborne before the scheduled departure time. So, this Sunday , there was no call in to board – and it was past the time that the flight was to leave . I was surprised that they did not even announce a delay . However , in the next few  minutes which was past their flying time  , anxious  people started  queuing up at their boarding gate  and ten minu

Calypso Cricketers- Title Winners Cricket T20

The West Indies had the last laugh in both forms of the T20 World Cup. First their Women out batted the Aussie Women to break the Aussie monopoly on Women’s T 20 World Cup  and  then their men blew hot and cold before a storm called Carlos Braithwaite  wiped England out . But before they got to the Finals , the West Indies ( WI ) , did the unthinkable – knocking host and favourite India out of the Contention. The semifinal between India and  WI was a great match . India batting first , put runs on the board—thanks once again to Virat—Exceptional batting and  superb running between the wickets, made sure India got to a total that to me was probably twenty runs short . Although we made good progress , there was no big overs in the innings that would have helped India get to a 215-220 and that probably cost us the match. WI although losing Gayle had enough hitters ( not batters ) who went about the task merrily to get them home very easily. Lendl Simmons who just joined the team p